Genesys

Business/Productivity Software · Menlo Park, CA · Founded 1990 · Acquired/Merged (Operating Subsidiary)

Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive, and hyper-personalized experiences. Genesys is based in Menlo Park, CA and was founded in 1990. Its last known valuation is $30 billion (Jan 2022). It has raised $22 billion across 39 recorded rounds; the latest was a $1.5 billion growth round in Sep 2025.

Last price · $/share
—
Implied valuation
$30.0B
Total raised
$22.0B
Last round
PE Growth/Expansion
Sep 2025

Who backs Genesys?

10 investors
InvestorType
Salesforce VenturesVenture capital
D1 Capital PartnersHedge fund
ServiceNow VenturesOther
BlackRock—
3Spoke CapitalOther
PermiraVenture capital
Western Development Commission—
Platinum Capital vc—
Hellman & FriedmanPE / buyout
Zoom Communications—
The directory is free. Investor activity — the working column — is Pro.Unlock prospecting columns

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Genesys investors

10 investors are on record for Genesys, including Salesforce Ventures, D1 Capital Partners, ServiceNow Ventures and BlackRock. The growth round in Sep 2025 drew 3 investors.

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