Genesys

Business/Productivity Software · Menlo Park, CA · Founded 1990 · Acquired/Merged (Operating Subsidiary)

Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive, and hyper-personalized experiences. Genesys is based in Menlo Park, CA and was founded in 1990. Its last known valuation is $30 billion (Jan 2022). It has raised $22 billion across 39 recorded rounds; the latest was a $1.5 billion growth round in Sep 2025.

Last price · $/share
—
Implied valuation
$30.0B
Total raised
$22.0B
Last round
PE Growth/Expansion
Sep 2025
How much has Genesys raised?
$22.0Bacross 39 recorded rounds · Sep 2024 – Sep 2025

Most recently, Genesys raised $1.5B in its PE Growth/Expansion (Sep 2025).

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Genesys round by round

39 rounds
Sep 2025PE Growth/Expansion$1.5B▮
+ 3 more investors · free account
Aug 2025Dividend Recapitalization$500.0M▮
Mar 2025IPO$2.0B▮
Jan 2025Debt Refinancing$4.4B▮
Oct 2024General Corporate Purpose$4.0B▮
Sep 2024Debt Refinancing$3.9B▮
+ 33 earlier rounds · a free account shows the full history

How much has Genesys raised?

Genesys has raised $22 billion across 39 recorded rounds since 1996. The largest was a $9.5 million Series C in Feb 1997; the most recent was a $1.5 billion growth round in Sep 2025. 6 of the rounds disclosed a post-money valuation.

Genesys investors

10 investors are on record for Genesys, including Salesforce Ventures, D1 Capital Partners, ServiceNow Ventures and BlackRock. The growth round in Sep 2025 drew 3 investors.

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Frequently asked about Genesys

How much has Genesys raised?
Genesys has raised $22.0B in total across 39 recorded funding rounds.
Who are Genesys's lead investors?
Lead investors in Genesys's recorded rounds include Alcatel-Lucent, Benchmark Capital Holdings, Hellman & Friedman, Salesforce Ventures.
When was Genesys's last funding round?
Genesys's most recent recorded round was PE Growth/Expansion in Sep 2025, raising $1.5B.