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Genesys

Business/Productivity Software · Menlo Park, CA · Founded 1990 · Acquired/Merged (Operating Subsidiary)

Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive, and hyper-personalized experiences. Genesys is based in Menlo Park, CA and was founded in 1990. Its last known valuation is $30 billion (Jan 2022). It has raised $22 billion across 39 recorded rounds; the latest was a $1.5 billion growth round in Sep 2025.

Last price · $/share
—
Implied valuation
$30.0B
Total raised
$22.0B
Last round
PE Growth/Expansion
Sep 2025

Genesys key facts

  • Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive, and hyper-personalized experiences.
  • Genesys’s last known valuation is $30.0B (Jan 2022).
  • It has raised $22.0B across 39 recorded rounds; the latest was PE Growth/Expansion ($1.5B) in Sep 2025.
  • Notable investors include Salesforce Ventures, D1 Capital Partners, ServiceNow Ventures, BlackRock, 3Spoke Capital — 10 tracked in total.
  • Status: Acquired/Merged (Operating Subsidiary).
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  • ·Post-money valuations for 6 rounds
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Genesys funding rounds

39 rounds
Sep 2025PE Growth/Expansion$1.5B▮
Aug 2025Dividend Recapitalization$500.0M▮
Mar 2025IPO$2.0B▮
Jan 2025Debt Refinancing$4.4B▮
Oct 2024General Corporate Purpose$4.0B▮
Full funding history →

Genesys valuation

Genesys's last known valuation is $30 billion, from Jan 2022. The figure stands until a priced round, a secondary trade or an institutional fund mark prices the stock again.

How much has Genesys raised?

Genesys has raised $22 billion across 39 recorded rounds since 1996. The largest was a $9.5 million Series C in Feb 1997; the most recent was a $1.5 billion growth round in Sep 2025. 6 of the rounds disclosed a post-money valuation.

Genesys investors

10 investors are on record for Genesys, including Salesforce Ventures, D1 Capital Partners, ServiceNow Ventures and BlackRock. The growth round in Sep 2025 drew 3 investors.

Comparable companies

Comparable business/productivity software names by valuation on PrivateMarketView: Scale AI ($29 billion), Perplexity AI ($20 billion) and CoreWeave ($18.6 billion).

About Genesys

Developer of enterprise and customer engagement software intended for organizations to deliver proactive, predictive, and hyper-personalized experiences. The company, through its platform, offers digital infrastructure optimization, artificial intelligence and automation, workforce management, and customer experience enhancement, catering to retail, financial services, government, and healthcare industries.

Industry
Business/Productivity Software
Sector
Information Technology
HQ
Menlo Park, CA, United States
Founded
1990
Employees
6,000
Ownership
Acquired/Merged (Operating Subsidiary)

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Valuation on record
$30.0B

Genesys’s last known valuation, Jan 2022. A PrivateMarketView mark is published once fund marks, secondary prints or a priced round let us confirm it.