Helpfeel

Business/Productivity Software · Kyoto, Japan · Founded 2007 · Privately Held (backing)

Developer of an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. Helpfeel is based in Kyoto, Japan and was founded in 2007. It was valued at $98.1 million at its later-stage round in Jan 2026, the last priced event on record. It has raised $44 million across 1 recorded round; the latest was a $13.5 million Series D in Dec 2023.

PMV mark · valuation
$98.1M
Oct 2026
Priced at
its later-stage round
Jan 2026
Total raised
$44.0M
Last round
Later Stage VC (Series D)
Dec 2023

Who backs Helpfeel?

19 investors
InvestorType
Global BrainVenture capital
Salesforce VenturesVenture capital
SMBC Venture CapitalVenture capital
Z Venture CapitalOther
Globis Capital PartnersVenture capital
Hakuhodo DY VenturesOther
Mirai CrossOther
Japan Post InvestmentPE / buyout
One Capital (Tokyo)—
YJ CapitalOther
+ 9 more investors · a free account shows the complete list
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Helpfeel investors

19 investors are on record for Helpfeel, including Global Brain, Salesforce Ventures, SMBC Venture Capital and Z Venture Capital. By type, the record holds 4 venture capital firms and 1 private equity firm. The Series D in Dec 2023 drew 4 investors.

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