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Helpfeel

Business/Productivity Software · Kyoto, Japan · Founded 2007 · Privately Held (backing)

Developer of an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. Helpfeel is based in Kyoto, Japan and was founded in 2007. It was valued at $98.1 million at its later-stage round in Jan 2026, the last priced event on record. It has raised $44 million across 1 recorded round; the latest was a $13.5 million Series D in Dec 2023.

PMV mark · valuation
$98.1M
Oct 2026
Priced at
its later-stage round
Jan 2026
Total raised
$44.0M
Last round
Later Stage VC (Series D)
Dec 2023

Helpfeel key facts

as of Oct 2026
  • Developer of an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases.
  • Helpfeel is valued at approximately $98.1M as of Oct 2026, set at its later-stage round, Jan 2026; nothing has traded since, per PrivateMarketView’s mark.
  • It has raised $44.0M across 1 recorded rounds; the latest was Later Stage VC (Series D) ($13.5M) in Dec 2023.
  • Notable investors include Global Brain, Salesforce Ventures, SMBC Venture Capital, Z Venture Capital, Globis Capital Partners — 19 tracked in total.
  • Status: Privately Held (backing).
PrivateMarketView mark
MEDIUM confidence
$98.1M

Valued at $98.1M at its later-stage round, Jan 2026. Nothing has traded since.

set by its last priced roundas of Oct 2026question about this number?
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Helpfeel funding rounds

1 rounds
Dec 2023Later Stage VC (Series D)$13.5M▮
Full funding history →

Helpfeel valuation

Helpfeel was valued at $98.1 million at its later-stage round in Jan 2026. That is the last priced event on record: no secondary trade or institutional fund mark has moved the figure since.

How much has Helpfeel raised?

Helpfeel has raised $44 million in total; 1 of its rounds is on record. The largest on record was a $13.5 million Series D in Dec 2023.

Helpfeel investors

19 investors are on record for Helpfeel, including Global Brain, Salesforce Ventures, SMBC Venture Capital and Z Venture Capital. By type, the record holds 4 venture capital firms and 1 private equity firm. The Series D in Dec 2023 drew 4 investors.

Comparable companies

Comparable business/productivity software names by valuation on PrivateMarketView: AiFi ($105 million), Orderful ($103 million) and Elicit (Business/Productivity Software) ($100 million).

About Helpfeel

Developer of an enterprise search platform designed to boost self-service rates for customer support and internal knowledge bases. The company's platform offers white-glove optimization and advanced artificial intelligence, facilitating immediate information retrieval for users, enabling organizations to reduce reliance on direct support, and enhancing efficiency in information management.

Industry
Business/Productivity Software
Sector
Information Technology
HQ
Kyoto, Japan
Founded
2007
Employees
213
Ownership
Privately Held (backing)

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