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Recustomer

Business/Productivity Software · Tokyo, Japan · Founded 2017 · Privately Held (backing)

Developer of a customer retention platform designed to create new business opportunities from post-purchase experience. Recustomer is based in Tokyo, Japan and was founded in 2017. It was valued at $15.9 million at its later-stage round in Sep 2024, the last priced event on record. It has raised $6.3 million across 1 recorded round; the latest was a $3.5 million Series A in Sep 2024.

PMV mark · valuation
$15.9M
Oct 2026
Priced at
its later-stage round
Sep 2024
Total raised
$6.3M
Last round
Later Stage VC (Series A)
Sep 2024

Recustomer key facts

as of Oct 2026
  • Developer of a customer retention platform designed to create new business opportunities from post-purchase experience.
  • Recustomer is valued at approximately $15.9M as of Oct 2026, set at its later-stage round, Sep 2024; nothing has traded since, per PrivateMarketView’s mark.
  • It has raised $6.3M across 1 recorded rounds; the latest was Later Stage VC (Series A) ($3.5M) in Sep 2024.
  • Notable investors include Salesforce Ventures, SBI Investment, BEENEXT Capital Management, DBJ Capital, Coral Capital. — 9 tracked in total.
  • Status: Privately Held (backing).
PrivateMarketView mark
LOW confidence
$15.9M

Valued at $15.9M at its later-stage round, Sep 2024. Nothing has traded since.

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Recustomer funding rounds

1 rounds
Sep 2024Later Stage VC (Series A)$3.5M▮
Full funding history →

Recustomer valuation

Recustomer was valued at $15.9 million at its later-stage round in Sep 2024. That is the last priced event on record: no secondary trade or institutional fund mark has moved the figure since.

How much has Recustomer raised?

Recustomer has raised $6.3 million in total; 1 of its rounds is on record. The largest on record was a $3.5 million Series A in Sep 2024.

Recustomer investors

9 investors are on record for Recustomer, including Salesforce Ventures, SBI Investment, BEENEXT Capital Management and DBJ Capital. The Series A in Sep 2024 drew 4 investors.

Comparable companies

Comparable business/productivity software names by valuation on PrivateMarketView: Row64 ($17 million), Grexa ($16.7 million) and The Swarm ($15 million).

About Recustomer

Developer of a customer retention platform designed to create new business opportunities from post-purchase experience. The company's platform offers real-time tracking of orders, data-driven insights into customer behavior and purchasing patterns, and streamlines the process of returning and canceling orders, enabling retailers to convert refunds to repurchases.

Industry
Business/Productivity Software
Sector
Information Technology
HQ
Tokyo, Japan
Founded
2017
Employees
11
Ownership
Privately Held (backing)

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