Intercom

Business/Productivity Software · Founded 2011

Intercom is a comprehensive Customer Service solution that seamlessly combines automation and human support to create a satisfying customer experience. Intercom was founded in 2011. Its last reported valuation was $2 billion in Aug 2023. It has raised $241 million across 1 recorded round; the latest was a private secondary transaction in Aug 2023.

Last reported valuation
$2.0B
Oct 2026
Priced at
—
Total raised
$241.4M
Last round
Secondary Transaction - Private
Aug 2023

Intercom key facts

as of Oct 2026
  • Intercom is a comprehensive Customer Service solution that seamlessly combines automation and human support to create a satisfying customer experience.
  • Intercom is valued at approximately $2.0B as of Oct 2026 (last reported valuation).
  • It has raised $241.4M across 1 recorded rounds; the latest was Secondary Transaction - Private in Aug 2023.
  • Notable investors include 137 Ventures.
Last reported valuation
LOW confidence
$2.0B

Intercom's last reported valuation, Aug 2023. Nothing priced has surfaced since.

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Secondary market

monthly marks · 45 months · Jan 2023 – Sep 2026
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Jan 2023marks: indicative $/share, month-end · as of Sep 24, 2026Sep 2026
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Intercom funding rounds

1 rounds
Aug 2023Secondary Transaction - Private—▮

Who backs Intercom

1

Intercom valuation

Intercom's last reported valuation was $2 billion in Aug 2023. No priced round, secondary trade or fund mark has surfaced since.

Intercom ranks 55th by valuation and 97th by capital raised among the private companies PrivateMarketView tracks.

How much has Intercom raised?

Intercom has raised $241 million in total; 1 of its rounds is on record. The most recent was a private secondary transaction in Aug 2023.

Intercom secondary market activity

A monthly secondary-market price series for Intercom runs from Jan 2023 to Sep 2026 (45 months).

Intercom investors

1 investor is on record for Intercom, including 137 Ventures. By type, the record holds 1 venture capital firm. The private secondary transaction in Aug 2023 drew 11 investors.

Comparable companies

Comparable business/productivity software names by valuation on PrivateMarketView: EvenUp ($2 billion), Gamma Tech. ($2 billion) and Halter ($2 billion).

About Intercom

Intercom is a comprehensive Customer Service solution that seamlessly combines automation and human support to create a satisfying customer experience. By reducing costs and increasing customer satisfaction, Intercom aims to reshape the way businesses provide support. Emphasizing successful resolutions without constant reliance on human support allows teams to focus on higher-value customer conversations. With Intercom, businesses have the opportunity to redefine their customer support strategies.

Industry
Business/Productivity Software
Sector
Sales and Marketing
Founded
2011
Employees
1,606

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