GupShup

Business/Productivity Software · Fremont, CA · Founded 2004 · Privately Held (backing)

Developer of an AI-powered conversational platform designed to help businesses manage customer interactions across digital communication channels. GupShup is based in Fremont, CA and was founded in 2004. It is valued at about $1.5 billion as of Oct 2026, set by institutional fund marks. It has raised $446 million across 11 recorded rounds; the latest was a private secondary transaction in Apr 2026.

PMV mark · valuation
$1.5B
Oct 2026
Priced at
its Series F
Jul 2021
Total raised
$446.4M
Last round
Secondary Transaction - Private
Apr 2026

GupShup key facts

as of Oct 2026
  • Developer of an AI-powered conversational platform designed to help businesses manage customer interactions across digital communication channels.
  • GupShup is valued at approximately $1.5B as of Oct 2026, per PrivateMarketView’s mark.
  • It has raised $446.4M across 11 recorded rounds; the latest was Secondary Transaction - Private in Apr 2026.
  • Notable investors include Techstars, Fidelity Management & Research Company, Tiger Global Management, Lead Edge Capital, CRV — 41 tracked in total.
  • 3 institutional filers report fund marks on GupShup across 27 filings.
  • Status: Privately Held (backing).
PrivateMarketView mark
LOW confidence
$1.5B

Raised again 2025-07 (Later Stage VC), terms undisclosed; fund marks imply 1/4 of the round — treated as a units change, held — shown at its Series F, Jul 2021 ($1.5B post-money).

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Institutional fund marks on GupShup

3 filers · latest Jul 2026

3 SEC-registered funds reported 27 fair-value marks on GupShup between Apr 2025 and Jul 2026. Filer-level marks and implied $/share are available to Pro members.

Unlock 27 fund marks

Membership and data by Private Market View

Every name the funds mark, next to where it trades →

GupShup funding rounds

11 rounds
Apr 2026Secondary Transaction - Private—▮
Jul 2025Later Stage VC$60.0M▮
Dec 2022Later Stage VC—▮
Apr 2022Later Stage VC$150.0M▮
Jul 2021Series F$340.0M▮

GupShup leadership

GupShup valuation

GupShup is valued at approximately $1.5 billion as of Oct 2026. The figure is set by institutional fund marks. The reference point is its Series F in Jul 2021, at a $1.5 billion post-money valuation.

Recent activity

In the last 90 days, GupShup's record added 2 institutional fund marks (latest period Jul 2026).

How much has GupShup raised?

GupShup has raised $446 million across 11 recorded rounds since 2005. The largest was a $7.5 million Series B in Jan 2007; the most recent was a private secondary transaction in Apr 2026. 6 of the rounds disclosed a post-money valuation.

Institutional holders and vehicles

3 SEC-registered funds reported 27 fair-value marks on GupShup between Apr 2025 and Jul 2026, in their N-PORT filings. Filer-level marks and implied per-share values are available to Pro members.

GupShup investors

41 investors are on record for GupShup, including Techstars, Fidelity Management & Research Company, Tiger Global Management and Lead Edge Capital. By type, the record holds 11 venture capital firms, 2 hedge funds and 2 asset managers. The later-stage round in Jul 2025 drew 5 investors.

Who runs GupShup

11 people are listed on the GupShup team: 7 executives and 4 board members, including Beerud Sheth (Co-Founder) and Rakesh Mathur (Co-Founder). 8 of them have a verified direct contact on file.

Comparable companies

Comparable business/productivity software names by valuation on PrivateMarketView: Andela ($1.5 billion), Granola ($1.5 billion) and Stord ($1.5 billion).

About GupShup

Developer of an AI-powered conversational platform designed to help businesses manage customer interactions across digital communication channels. The company offers industry-trained AI agents, omnichannel messaging across chat and social platforms, and automated customer engagement tools, enabling enterprises across retail, finance, travel, automotive, and other sectors to improve customer communication and support experiences.

Industry
Business/Productivity Software
Sector
Information Technology
HQ
Fremont, CA, United States
Founded
2004
Employees
1,010
Ownership
Privately Held (backing)

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